Terms and Conditions for Aldor

Welcome to Aldor by Aldor (“Aldor”, “we”, “our”, or “us”). These Terms and Conditions govern your use of the Aldor platform, including our mobile application, website, and delivery services.

By accessing or using Aldor, you agree to comply with and be bound by these Terms.

1. About Aldor

Aldor is a technology platform that connects customers with restaurants and delivery partners to facilitate food ordering and delivery services.

Aldor does not prepare food. Restaurants listed on the platform are responsible for food preparation, quality, and hygiene.

2. Eligibility

To use Aldor, you must:

• Be at least 18 years old
• Provide accurate registration information
• Use the platform in compliance with all applicable laws

We reserve the right to suspend or terminate accounts that violate these conditions.

3. User Accounts

To access certain features, users may need to create an account. You agree to:

• Keep your login credentials secure
• Provide accurate information
• Notify us immediately of unauthorized use of your account

Aldor is not responsible for losses resulting from unauthorized access to your account.

4. Orders and Payments

When placing an order through Aldor:

• You agree to pay the full price shown at checkout, including delivery fees and applicable taxes.
• Payments may be processed through secure third-party payment providers.

Once an order has been confirmed, cancellation may not always be possible depending on the restaurant's preparation status.

5. Delivery Services

Delivery times provided on Aldor are estimates and may vary due to:

• Traffic conditions
• Weather conditions
• Restaurant preparation times
• Rider availability

Aldor is not liable for delays caused by circumstances outside our control.

6. Restaurant Responsibility

Restaurants listed on Aldor are responsible for:

• Food quality and safety
• Accurate menu listings and pricing
• Order preparation
• Compliance with health regulations

Aldor does not guarantee the quality or safety of food prepared by restaurants.

7. Prohibited Activities

Users agree not to:

• Use Aldor for illegal activities
• Attempt to hack or disrupt the platform
• Submit false orders or fraudulent payments
• Harass restaurants, riders, or other users

Violation may result in account suspension or permanent ban.

8. Intellectual Property

All content on Aldor, including:

• Logo
• Branding
• Software
• Design
• Graphics

are the intellectual property of Aldor by Aldor and may not be copied, modified, or distributed without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Aldor shall not be liable for:

• Food quality issues
• Allergic reactions
• Delivery delays
• Indirect or consequential damages

Restaurants are responsible for the products they sell.

10. Account Suspension or Termination

We may suspend or terminate your account if:

• You violate these Terms
• We suspect fraudulent activity
• Your use harms other users, businesses, or Aldor

11. Changes to the Terms

Aldor reserves the right to update these Terms at any time. Updated terms will be posted on our platform.

Continued use of Aldor after changes means you accept the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the Federal Republic of Nigeria.

13. Contact Information

If you have any questions regarding these Terms, please contact us:

Aldor by Aldor
Email: support@aldorapp.com
Website: www.aldorapp.com